How do I setup/ change my access code/ password?

520:

Press SETUP on the keypad

Go to Option 2 for Region

Use the arrow keys to scroll down to access code and choose enable

Go to the next option to set up your access code. The default PW is 0000.


                 

570/770:

Press The admin menu on the bottom left corner

Enter the admin password. The default is 0000.

Select option 1: Date/Time/Units/Password/Volume

Press right to go to page 2

Select ‘Set Passwords’

I forgot my password.

520:

Contact our service dept for a reset code

 

570/770:

Forgot Administrator Password

Use the Master Password to override the Administrator password

Please contact our service dept for a reset code.

The weight on my scale is off.

Try turning the unit off and then back on.  Do not stand, press, or leave anything on top of the base of the scale while the unit is warming up.

Go to the SETUP to make sure that there is not a weight adjustment setting made to your unit.

If none of the above resolves the issue, please contact our service dept for assistance.

My unit keeps freezing.

If the unit is freezing during the warm up process:

Please contact our Service Dept for support

If the unit freezes randomly on the main screen:

Try unplugging the USB cord that connects the InBody to the printer.  Sometimes, garbage values can cause the InBody program to freeze.  You will need to purchase a separate filter for the InBody and printer.